Rugmonde offers a wide range of rugs including hand-knotted, hand-tufted,
hand-loomed rugs. Each rug is crafted with the utmost attention to detail and quality.

Rugmonde is based in France.

Rugmonde is committed to craftsmanship, customization, and sustainability. We offer
meticulously crafted rugs tailored to our customers' unique preferences, real-time
production tracking, and environmentally friendly practices.

Yes, we have a selection of ready-to-ship rugs in stock. These rugs are available for
immediate purchase and can be delivered to your doorstep quickly.

You can browse our ready-to-ship rugs on our website. Each rug listing includes
detailed images and specifications to help you make an informed choice.

Delivery times for ready-to-ship rugs vary depending on your location, but we strive to ensure a swift and seamless delivery process.

Absolutely! We specialize in creating custom rugs tailored to your unique preferences,
including sizes that fit your requirements.

To place an order for a custom rug size, select the design you like and there you will
find an option to select as "Custom", add in your requirements and you will get a custom quote of it.

The production time for custom rugs varies based on the complexity of the design and
the size of the rug. We will provide you with an estimated timeline during the ordering
process.

Yes, through our intuitive customer dashboard, you can track every stage of your rug's production journey, from dyeing to weaving to shipping. You’ll receive real-time updates and personalized assistance throughout the process.

We use a variety of high-quality materials in our rugs, including natural fibers like
wool, silk, and cotton. Our eco-friendly rugs are made from sustainable materials to ensure environmental stewardship.

Our rugs are crafted using traditional techniques by skilled artisans. Whether
hand-knotted, hand-tufted, hand-loomed, or machine-made, each rug is made with
meticulous attention to detail and quality.

You can place an order directly through our website.

We offer a variety of payment options, including credit/debit cards, PayPal. Details are available at checkout.

We have a comprehensive return policy for ready-to-ship rugs. Custom rugs are not subject to returns or refunds.

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination.

You can contact our customer service team via email, phone, or through our website’s contact form. We are here to assist you with any questions or concerns.

If you encounter any issues with your order, please contact our customer service team immediately. We are committed to resolving any problems promptly and to your satisfaction.